Home & safety tips
Simple guidance to stay safe and get the best from your equipment
HOME TIPS
Getting the most from our service
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Need a repair?
Tell us what equipment you have and explain the issue as clearly as possible.
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Looking for a product?
Send the product name or a photo and ask us to confirm price and availability.
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Plan ahead
Use the booking page to choose a date and time that suits you.
SAFETY TIPS
Stay safe around electricity
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Exposed wires
Keep away. Switch off power only if it is safe to do so, then call a technician.
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Wet hands
Never touch switches or plugs with wet hands or while standing in water.
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Overloaded sockets
Avoid running many high-power appliances from one extension cord.
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Burning smell or sparks
Turn off the main switch if safe and contact us immediately.